Chrome and Chromebooks | PC's (laptops and desktops) | Lenovo Docking stations

Chrome(book)
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  1. Click the "More/Etc." button at the top by your name/icon/picture.
    (The 3 dots)
  2. Go down to "Help" 
  3. Click on "About Google Chrome". 
    That will either give you instructions  OR auto update*
  4. Click "Chrome OS for updates (if directed to)
  5. Click "Check for updates" if needed. 
    ​Restart if needed​

You can also do this on a PC version of Chrome or you own devices.
As of 4/19/2022 the current Version on a PC is 100.0.4896!

Want to read more?
*Specific/detailed instructions depend upon which version of Chrome is currently installed.

​Video of those steps is below!

PowerWash (a Chrome book)

PowerWashing a chrome book erases and reinstalls Chrome.  It fixes most problems on the Chrome book.  Do not be nervous about doing this -  Just do it!  Instructions - click here

However it may NOT update it to the newest version of Chrome.  So check for updates afterwards.

PC's (teacher computers, laptops)

Picture
Part A - Windows update
  1. Click on the Windows icon (#1 below) 
  2. type u-p- d-a... (updates) "Check for Updates" should pop up. 
  3. Click on the "Check for updates" box.
    follow any prompts and restart when or if it tells you to.
You may want to do this two or three times.  It all depends on how many updates your machine needs.
Part B - Granite Updates
Same as Windows update except search for Security Scan

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Or...
  1. Click the Windows Icon. Click All Apps.
  2. Scroll Down to the I's and click "Ivanti Management"
  3. Click “Security Scan”. 

Docking Station Firmware update

  1. Plug USB C from docking station into USB C Port
  2. Download and install the “DRIVER” from link
  3. Download and install the “FIRMWARE” from link
  4. When/If you are prompted to “Check” or “Update”  choose “UPDATE”
 
If the above updates do not resolve the issue put in a work order. 
 
We do not recommend installing and using Lenovo Vantage. When Lenovo Vantage is used it is causing problems with audio drivers which is causing problems with the Polycom Phones used across the district.